The safety of our guests is our topmost priority. At Fiesta Beach Resort, we have adopted the highest possible safety measures to ensure the health and safety of our guests and staff. As the dust settles on this new way of life, the importance of safe travelling and a safe holiday is a priority to all.
Strict guidelines and regulations have been put in place to mitigate the risk of infection and guests can stay with confidence knowing that all possible precautions have been implemented. Sanitization measures, products used, hygiene protocols are but a few methods we are using to steer clear of Covid – 19.
Our team had been put through rigorous training to provide the utmost care through social distancing and privacy yet ensuring that the usual excellent customer service prevails. We strive to provide our guests with a safe environment both in private and public spaces throughout the hotel
- We are constantly monitoring and updating our COVID-19 guidelines from the World Health Organization and the local health departments
- All guests and staff members go through temperature screening upon entering the property
- It is compulsory for all staff members to wear masks at all times
- Staff and guests are requested to practice social distancing
- We are training our associates on Covid-19 prevention and surveillance
- We are taking zero compromise hygiene and safety measures
- Sanitizing stations have been placed throughout the resort
- Housekeeping staff use masks and gloves
- We have increased the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, etc)
- High-grade chemicals are used to thoroughly disinfect rooms as well as linen
- Our previous buffet breakfast has now been changed to an à la carte menu
Cancellation policy during Covid-19
As per the most recent government guidelines, the hospitality industry in India has been allowed to resume. Our normal cancellation policy will remain during this time. However, if the ban is reinstated at a later stage, we will be forced to cancel upcoming reservations. If such an event occurs, we will update guests as soon as we are notified.
